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Top 5 Common Apple Watch Issues And How To Fix Them

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Mobile Experts

November 14, 2024

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Top 5 Common Apple Watch Issues And How To Fix Them

As per a recent survey, 1 in 10 iPhone Users Own an Apple Watch.

The Apple Watch has become a staple in wearable technology, assisting with everything from fitness tracking to convenient notifications.

However, like any device, it can encounter a range of issues.

If you’re experiencing problems with your Apple Watch, this guide addresses the top five common issues and provides practical steps to troubleshoot them.

Whether it’s pairing problems, power issues, or challenges with the Apple Watch Digital Crown, these fixes may help you save time and get back on track.

1. Pairing Issues With Apple Watch And iPhone

Pairing your Apple Watch with an iPhone is generally precise, but issues can sometimes arise, especially with older models or after software updates.

Possible ErrorSolution
Unable to check for an updateToggle the Wi-Fi off and on, then restart both devices.
Older Watches not pairingTry pairing the Apple Watch with an older iPhone, install any updates, and then re-pair.
Network-related issuesReset network settings: Go to Settings > General > Reset > Reset Network Settings.

If the pairing process fails, try these solutions:

Quick Fixes For Pairing Issues:

  • Manual Pairing: If the automatic pairing method doesn’t work, tap “Pair Apple Watch Manually” on your iPhone screen, then follow the instructions.
  • Reboot Devices: Restart both the iPhone and Apple Watch. To restart your Watch, hold down the side button until the “Slide to power off” option appears. Restart the iPhone similarly.
  • Proximity and Wi-Fi Check: Make sure both devices are close and connected to Wi-Fi for seamless pairing.

In some cases, a factory reset of the Watch might be necessary. Before performing a reset, ensure your data is backed up to iCloud. Once done, you can pair the Watch again with a new device.

2. Battery Drain Issues

Battery drain is common after major software updates, but recalibration may be required if your Apple Watch consistently loses power faster than usual.

Common Causes and Solutions:


IssueSolutionTime To Fix
Rapid battery drain after updatesRecalibrate battery24-48 hours
Background appsClose unused apps5 minutes
Screen brightness is too highAdjust brightness settings2 minutes
Too many notificationsReview notification settings10 minutes

Battery Calibration Steps:

  1. Charge the Apple Watch to 100% and leave it on the charger for an additional two hours.
  2. Remove it from the charger and allow the battery to drain completely.
  3. Recharge the battery to 100% when it has been totally drained.

For persistent battery issues, consider professional Apple Watch repair services, as the battery might need replacement.

3. Display And Screen Issues

Because your Apple Watch relies so much on the screen for functionality, display problems are particularly problematic.

If your Watch screen freezes, displays bizarre colours, or won’t turn on, try the following:

  • Display Issues: Force Restart Press and hold both the digital crown and the side button for at least 10 seconds until an Apple logo appears. In most cases, it will solve problems with your display.
  • Repair your Apple Watch: If you are not able to wake up the screen, unpair it from the iPhone and repair it. From the Watch app, open My Watch and click the i in the upper right corner; select Unpair Apple Watch.
  • Check for Physical Damage: If your display shows cracks or is discoloured, it may require an Apple Watch screen replacement. If covered by Apple’s Limited Warranty or consumer law, you may qualify for repairs at no cost.

 

If your Watch screen is not responding to touch, first ensure that the Wake Screen on Wrist Raise is enabled in Settings. This keeps the lit display while you raise your wrist.

For Apple Watch screen repairs due to more serious issues, contacting Apple support or an authorised service provider is recommended.

4. Wrist Detection And Notification Issues

The Wrist Detection feature on the Apple Watch aids in monitoring the heart rate, stand notifications, and much more. If the Watch is not detecting any movement in the wrist, you might miss important notifications.

Solutions to wrist detection issues:

  • Secure Fit: The Apple Watch fits securely on your wrist. Wrist Detection may not work properly if the watch is either loose or too tight.
  • Sensor Cleaning: Dust, sweat, or moisture could soil the rear sensors of your Watch; use a soft cloth to wipe away debris from sensors.
  • Check Settings: Look at your Watch app’s Passcode settings to confirm whether Wrist Detection is turned on.

If Wrist Detection doesn’t work, go to your Settings menu and try twisting your Apple Watch or turning sides for it to activate.

5. Charging And Power Issues

Nothing is more frustrating than your Apple Watch refusing to charge. If the Apple Watch won’t charge or displays a charging error, here are a few troubleshooting methods to try:

Steps To Fix Charging Problems:

  • Check Connections: Confirm that the magnetic charger is securely connected to both the Watch and the wall socket. Ensure the Watch is positioned correctly, as the magnets should naturally align.
  • Use a Different Charger: If the issue persists, try another Apple Watch charger to see if there’s a fault with your current one.
  • Clean the Charging Contacts: Dust or debris can block charging contacts, so clean both the magnetic charger and the back of your Apple Watch with a soft cloth.

If your Watch is still not charging, try force restarting by holding the side button and the Digital Crown until the Apple logo appears. 

In more severe cases, Apple Watch repair may be necessary, especially if there are signs of physical damage to the charging port or battery.

Ready To Get Your Apple Watch Fixed?

If your Apple Watch is experiencing one of these common issues, Mobile Experts can help. Our skilled technicians provide fast and reliable repairs, with many fixes done in just 30 minutes. Reach out for a free quote or stop by one of our 47 locations across Australia for convenient, expert service you can trust.

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