Start Your Own Mobile Experts Franchise
With 60+ stores, we are Australia’s go-to team for fast, friendly phone repairs and quality accessories.
Backed by thousands of happy customers
Welcome to Mobile Experts
Mobile Experts is your fast, friendly and reliable phone repair specialist and accessories retailer. Established in 2013, we are a vibrant and growing company with currently over 60 locations across Australia. Mobile Experts is a member of the MVR Retailers group, Australia’s market-leading mobile repairs and accessories retailer.
We take great pride in what we do, and continuously strive to provide excellent service for all brands such as Apple, Samsung, OPPO, Huawei, Google, Nokia, Xiaomi, and many more. No matter how big or small the challenge, our experienced technicians and sales representatives go the extra mile for our customers’ satisfaction.
Complete Franchise Assistance
We want to be better with you
Marketing
As a Mobile Experts Franchise Partner, you’ll receive expert marketing support, including national digital campaigns, helping you grow your business while focusing on quality repairs and community connections.
Operation Support
Mobile Experts provides end-to-end operations support, including training, warehousing, and a dedicated manager to help you streamline processes and grow your business confidently from day one.
Training
Mobile Experts offers comprehensive training in customer service, repair techniques, inventory, and more. With hands-on instore and Head Office training, plus ongoing support, we ensure you and your team excel.
What Are We Looking For in Our Franchise Partners
At Mobile Experts, we seek passionate and driven individuals who are eager to join our network and uphold our high standards of service excellence. The ideal Franchise Partner should possess the following qualities:
Commitment to Quality
A dedication to maintaining the highest standards of accuracy, precision, and efficiency
Strong Communication Skills
The ability to communicate effectively with customers, staff, and peers, fostering a collaborative and supportive environment.
Industry Awareness
Possess a genuine interest and understanding of mobile tech, new product innovations and releases.
Customer-Focused Mindset
A strong desire to provide exceptional, personalised service to each and every customer.
Franchise Opportunity
Why Join Mobile Experts
Choosing to become a Mobile Experts Franchise Partner provides a range of significant benefits and supports, including
- Credibility of the Mobile Experts brand
- A great range of mobile repair services and accessories offering generous profit margins.
- Effective marketing support, campaigns and resources to assist you in attracting customers.
- Comprehensive technical, operations and business administration training.
- Optimised inventory management and auto allocation ordering through our single supplier, Best Sourcing.
- Business management advice and support.
- Networking and peer support opportunities with other Franchise Partners.
Become a Franchisee!
Frequently Asked Questions
You don’t need to have experience in mobile repairs, but you do need to have a keen interest in learning the basics so you can successfully manage a team of technicians. We provide you with fundamental technical training before you open your store.
Mobile Experts coordinates all aspects of site selection on behalf of Franchise Partners. However, we encourage our partners to be involved in the process.
Timing can be from 1 month – 3 months. Generally, the store build takes up to three weeks, and lease negotiations will proceed this.
The actual earnings depend on several factors ranging from store location, time spent working both in and on your business, location and economic conditions. We will provide you with some actual results of our existing businesses and a financial modelling tool so you can develop your own forecasts. Mobile Experts cannot and will not make any representations about likely store performance and financial results.
We have a comprehensive Human Resource program that will guide you through every aspect of recruiting, training, and retaining your team. We will assist you with placing advertisements and interviewing team members prior to your new store opening.
