Shipping policy

All orders are shipped out of our Sydney warehouse. Orders placed before 2 pm AEST on a business day will be sent out the same day. Orders placed on any weekend or public holiday are processed on the next business day.  

Domestic Shipping Rates and Estimates

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.    We offer free delivery to for orders over $50.    Orders under $50 will be subject to a $10 flat rate shipping fee.   

Shipping to P.O. boxes

Unfortunately, we can not ship to Po Boxes due to 

Refunds, returns, and exchanges

Please visit our returns policy page to see if you’re eligible for a return, exchange or refund.    Please email us as soon as possible at orders@mobile-experts.com.au with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.   If you have any further questions, please don't hesitate to contact us at orders@mobile-experts.com.au.