Your privacy is important to us. It is Mobile Experts’ policy to respect your privacy regarding any information we may collect from you across our website, https://www.mobile-experts.com.au, and other sites we own and operate.
We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.
We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.
We don’t share any personally identifying information publicly or with third-parties, except when required to by law.
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.
You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services. Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.
This policy is effective as of 1 April 2020.
Marketing Communications
With your consent, Mobile Experts may use your personal information (including your name, email address, and phone number) to send you marketing communications such as promotional offers, product updates, newsletters, and special deals. We will only send marketing messages in accordance with the Australian Spam Act 2003.
You may withdraw your consent at any time by clicking the “unsubscribe” link included in our emails or by contacting us directly. Once you opt out, we will stop sending you marketing communications, although you may still receive transactional or service‑related messages (such as order confirmations or repair updates).
We do not sell, rent, or share your personal information with third parties for their marketing purposes without your explicit consent.